Holiday closure

Holiday closure

Happy holidays to everyone!

Please note that our offices will be closed from Monday, December 23, 2020 to January 3, 2021. Back on Friday January 4, 2021.

Please note that our services will continue to be offered remotely, in order to respect the sanitary instructions

Complaint examination process

The adoption of the Act respecting health services and social services in 1991 led to implementation of the complaint examination process. With this step, the Government of Quebec confirmed the right of any person dissatisfied with the services they received to file a complaint and to be assisted and accompanied in this process.