Are you dissatisfied with the quality of the health and social services or care you’ve received?

The CAAP is there to help you be heard!

The 2017-2018 annual report is now available!

The CAAP – Capitale-Nationale team is proud to introduce you its 2017-2018 annual report. Check it...

Complaint examination process

The system that ensures quality control of services in the network.

Your rights within the network

Knowing your rights allows you to better enforce them.

Why file a complaint?

Help improve services


against which you can seek remedy with the CAAP’s help

Your rights

Learn what they are and how to uphold them